Frequently Asked Questions
Everything you need to know about shopping with Live it Up.
What is your standard shipping timeframe?
We process orders within 1-2 business days. Standard shipping typically takes 3-5 business days for domestic orders and 7-14 business days for international deliveries.
How do I process a return or exchange?
We offer a 30-day return policy for all unworn items with original tags. Simply visit our Returns Portal, enter your order number, and print your prepaid shipping label.
How do I know which size will fit me best?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.
Can I track my order in real-time?
Yes! Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey.
Are your materials sustainably sourced?
At Live it Up, we prioritize quality and ethics. 80% of our current collection is made from organic cotton or recycled polyester, and we aim to be 100% sustainable by 2025.